Sirvoy’s channel manager can connect with Airbnb to retrieve bookings and automatically update room availability and prices.
Before You Start:
- Create an Airbnb account and list your properties.
Converting from iCal:
Sirvoy had previously linked to Airbnb with a connection called iCal, but now uses a more robust REST API connection.
When switching from iCal:
- If you have any active “import calendars” in Sirvoy, you’ll be advised to delete them. Until you do, any associated room types will be unavailable for mapping. Removing “import calendars” won’t delete any current bookings, but Sirvoy will no longer receive updates to them.
To delete Airbnb import calendars:
- Go to Settings -> Channels -> iCal.
- Look for units with “Booking Retrieval (Import).”
- If the URL links to Airbnb, click the trashcan icon to delete it.
- Repeat the above steps for any remaining Airbnb import calendars.
- Airbnb iCal bookings and all of their guest data will automatically update to the new connection when you switch
- The price assigned to the booking will now reflect Airbnb’s booking price.
- Any future changes to these bookings will come through from Airbnb without issue.
- Internal comments and guest message fields will not carry over.
- With the iCal connection, Airbnb’s service fee was split between the host and the guest, but for REST API bookings Airbnb requires a host-only fee. It’s advisable to increase your rates by 15%, which will keep the price for your guests and your earnings relatively unchanged.
- When you save your mappings with the new connection (step 6 in the subheading “Connect your Sirvoy and Airbnb Accounts”) Airbnb will automatically remove any “import calendars” on its side for the mapped listings.
- The new REST API connection will change the “Request to Book” option to “Instant Book.”
Connect Your Sirvoy and Airbnb Accounts:
- Log in to Airbnb.
- On a different tab, but in the same browser window, log in to Sirvoy.
- In Sirvoy, go to the Airbnb integration page at Settings -> Channels -> Airbnb -> Edit and click “Connect with Airbnb.”
- Review the terms, agree, and click “Allow.”
- On the Airbnb integration page, map your Sirvoy room types to the matching Airbnb listings and resolve any warnings displayed (for example, conflicting tax settings between Sirvoy and Airbnb).
- Click “Save.”
- Import your Airbnb bookings
To edit taxes in Airbnb: To edit taxes in Sirvoy: Airbnb listings match with Sirvoy room types (not individual units). Therefore, make sure Airbnb listings and Sirvoy room types that are mapped together have the same number of units. Example: If you have 5 unique apartments with 5 listings on Airbnb, they must be mapped to 5 different room types in Sirvoy, each containing one unit. Or if you have 5 identical apartments, you can: Your Sirvoy and Airbnb accounts are now connected! From now on, Sirvoy will control rates, availability, and restrictions for your Airbnb listings. Therefore, make all future updates to those features in Sirvoy because they will override those settings in Airbnb. Changes made in Sirvoy will apply to Airbnb within minutes.
Before You Go: