If your availability as seen on your Sirvoy calendar isn’t reflected correctly on Citybreak, there might be an issue with the availability period.

Please follow these steps to make it work:

  1. Go to your Citybreak Extranet.
  2. Click the + sign next to your property/listing
  3. If you already have an availability period set up, please erase it.
  4. Create a new one by clicking on “Availability periods”
  5. Click “Add period”
  6. Choose a date in the distant future as end date of your availability period, such as: 2050-01-01, and make sure that the dates for your rate period are the same

Please contact us at support@sirvoy.com if you experience problems after following the steps above.